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Below are the types of software process metric that may be collected as part of a process improvement process:

1. Elapsed time. How long it takes to do something. Many possible examples e.g. time taken to carry out design review. 

2. Resource utilisation. The amount of resources used. E.g. the effort required to test a module. 

3. Events that occur. E.g. The number of defects discovered after a system has been delivered. 


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