Ethics for software failure
Failure is state of the system due to which a system stops functioning and it was raised by the fault in software application. If any organization is releasing any software with faults and they knew it, then, it is highly unethical. The reasons are as given below:
1. It can lead to great financial loses to customer.
2. The trust of customer towards company will not be maintained.
3. Competitors can take this as an advantage.
4. It can lead to ethical and financial loses to the developing company also.
Yes, the company is liable for user’s loss if the company is doing this knowingly. The customer is not aware of problems associated with the software, so, the user will not bother for this type of incidents. The company must not have to release any software product, if that product is having bugs which are leading to system failure.
Yes, it is possible that companies can provide warranties for their software product like other products. But, the beta version will never contain any warranty. The software companies are charging customers like other products. If any product leads to failure, then, they provide guarantee for replacement or at-least warranty for maintenance. Thus, the same things must be followed software companies.